Privacy
Your practice is yours alone.
Most people who use A Personal Moment sign up on their own — as private, individual subscribers. Some arrive through a workplace benefit. This page covers both, starting with individual subscribers.
For individual subscribers
- Your email is used only for account access and service messages you can turn off.
- What you listen to, when, how long, and how often is visible only to you.
- We do not sell, rent, or share your personal information with advertisers or data brokers.
- We do not build a marketing profile from your practice history.
- Payment details are processed by our payment provider and are never stored on our servers.
- You can export your data or delete your account at any time by emailing support@itsamoment.com.
We keep the minimum information needed to run your account and improve the app. Aggregate, non-identifying usage numbers (for example, “total sessions this month”) may be used internally to improve content — never tied to you as an individual and never shared with a third party in a form that could identify you.
For members who arrived through a workplace benefit
If A Personal Moment was made available to you through your employer, the sections below explain, in plain language, exactly what your employer can and cannot see. The protections above still apply — the workplace channel only adds the aggregate report described next.
What we share with your employer
Each month, we send your employer a report with five numbers:
- Invited — how many employees received a welcome email or QR code.
- Activated — how many completed at least one meditation.
- Monthly active users — how many used the app that month.
- Sessions — total sessions started across the team.
- Average sessions per active user — engagement depth.
That's it. Every number is a total for your team as a whole.
What we never share
- Your name, email address, or any identifying information.
- Which meditations you listened to.
- When you listened, how long, or how often.
- Anything you type, journal, or set as a preference.
- Any indication of whether you personally use the app.
How we protect the totals
We report aggregate numbers only. Employers do not receive any breakdowns by department, location, role, or other slice that could re-identify individuals.
What you can do
- Use the app as much or as little as you like — nothing is required.
- Turn on additional content types in Settings if they interest you.
- Delete your account at any time by emailing support@itsamoment.com.
Questions
Reach us anytime at support@itsamoment.com. We answer every message.
Last updated: July 2026.
